Team We’re TGI

Reach People Better With
Blended Communications

Trusted communication for regulated industries.

TGI Direct helps organizations inform people their way by connecting print and digital into secure, measurable journeys that improve over time.

Reach People Better With

Blended Communications Digital Solutions Print and Direct Mail Fulfillment and Distribution

TGI Direct helps organizations inform people their way by connecting print and digital into secure, measurable journeys that improve over time.

Trusted Partner for

regulated industries. healthcare organizations. insurance organizations. regulated financial services. educational institutions.

THE TGI PROMISE

Helping Organizations
Inform People Their Way

For more than 65 years, organizations operating in highly regulated environments have trusted TGI Direct to manage critical communication.

Our promise goes beyond execution. We take time to understand your organization, your audiences, and your requirements, then refine strategy, workflows, and channels so communication becomes more effective with every interaction.

DESIGNED TO EVOLVE

Built on Trust. Designed to Evolve.

TGI Direct was built on dependable print, mail, fulfillment, and data services where accuracy, privacy, and compliance are essential.

As communication expanded across physical and digital channels, we evolved our services and our approach, creating blended strategies that respect audience choice and adapt over time. We learn from every campaign, every response, and every result, allowing communication to get clearer, more measurable, and more aligned with your organization.

CONNECTED SOLUTIONS

Blended Capabilities That Work Better Together

TGI Direct delivers a connected ecosystem of services that can stand alone or work together, giving organizations control and giving audiences choice.

TGI Direct

Personalized and transactional print built to meet strict compliance standards. Secure production, data-driven personalization, and reliable delivery create a strong foundation for blended, trackable engagement across print and digital channels.

TGI Fulfillment

Secure storage, pick and pack, kitting, and compliant distribution designed to protect your brand experience at scale. Every order is managed with care, accuracy, and operational discipline, supporting both one-time campaigns and ongoing programs.

TGI Evolve

QR-enabled print, trackable engagement journeys, automated forms with data validation, digital consent and signatures, and coordinated email and SMS follow-up. TGI Evolve transforms static communication into measurable, multi-touch experiences.

  • Mail
  • CRM
  • QR Code
  • Email
  • Phone
  • SMS
TGI Integrate

Secure integrations that connect communication, preferences, consent, and engagement data directly with your CRM and internal platforms. TGI Integrate works within your existing systems to maintain continuity, accuracy, and operational flow.

  • Admin
  • Access Portal
  • Users
  • Budget Control
TGI Control

A TGI-managed platform designed for control and consistency. Branded portals, role-based user access, inventory and budget controls, and on-demand ordering, all supported and governed by TGI to ensure compliance and brand integrity.

THE FOCUS PROCESS

A Framework That Gets Better With Every Cycle

Blended communication works best when it learns and adapts.

F
Frame the Strategy
Clarify goals, audiences, timing, and regulatory requirements.
O
Organize the Journey
Align print, digital, fulfillment, and systems into a connected experience.
C
Create and Launch
Execute communication with precision across selected channels.
U
Understand Performance
Measure delivery, engagement, and behavior.
S
Scale and Strengthen
Apply insight to refine strategy, sequencing, and outcomes.
THE FOCUS PROCESS

A Framework That Gets Better With Every Cycle

  • 01 Frame the Strategy Clarify goals, audiences, timing, and regulatory requirements.
  • 02 Organize the Journey Align print, digital, fulfillment, and systems into a connected experience.
  • 03 Create and Launch Execute communication with precision across selected channels.
  • 04 Understand Performance Measure delivery, engagement, and behavior.
  • 05 Scale and Strengthen Apply insight to refine strategy, sequencing, and outcomes.
Platform

Clear Insight Across
Every Touchpoint

A unified view of blended communication performance:

  • Journey visualization
    • Sign up with email or single sign-on (Google/Shopify). .
    • Access your BrightHub dashboard instantly.
  • Print and digital engagement tracking
    • Sync with Shopify, WooCommerce, or your ecommerce platform. .
    • Choose where to deploy: website widget, WhatsApp, Messenger, or mobile app.
  • Delivery and scan activity
    • Pick a theme, set your brand colors, upload logo. .
    • Define chatbot tone (friendly, professional, playful).
    • Add FAQs, presets, and default greetings.
  • Web and mobile behavior insights
    • Activate your chatbot in one click. .
    • Monitor conversations, response time, and customer sentiment via real-time analytics.
  • Performance measurement
    • Activate your chatbot in one click. .
    • Monitor conversations, response time, and customer sentiment via real-time analytics.
  • Automated follow ups Design high-converting pages in minutes with our intuitive drag-and-drop editor. No coding, no hassle—just pure creativity at your fingertips.

Built for Regulated and High-Trust Communication

Our solutions are designed for complex regulatory environments and adaptable to other highly regulated sectors.

Why Choose TGI Direct

Our promise goes beyond execution. We take time to understand your organization, your audiences, and your requirements, then refine strategy, workflows, and channels so communication becomes more effective with every interaction.

1 +
Trusted for more than 65 years
1 +
Communication that works together without silos
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Blended communication built into every solution
Deep experience in regulated environments
Testimonials

Real Stories, Real Results

Real success stories from businesses using our AI copywriting tool to scale faster and convert better.

Plug & Play Finance

Ready to Reach Your Audience Better?

From dependable print and fulfillment to connected blended journeys, TGI Direct strengthens communication at every stage.

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