Clear, Connected Communication
That Supports Every Stage of the Student Journey
Educational institutions communicate with students, families, faculty, and alumni throughout many stages of the academic cycle.
TGI helps schools maintain clarity and consistency with communication that supports recruitment, onboarding, academic progress, billing, events, and alumni engagement. Through the combined strength of print, fulfillment, and digital touchpoints, we help institutions guide their audiences from first contact to lifelong connection.
process a return in seconds š
What We Support
Recruitment communication
Never leave your customers waiting. Let AI track shipments, provide delivery updates, and reduce support tickets.
Onboarding and admitted student kits
Turn every question into a sales opportunity. Suggest products based on customer intent, budget, or browsing history ā all personalized and ready to add to cart.
Academic notices and grade cycle communication
Reduce abandoned carts with AI that helps customers through checkout. From applying coupons to answering payment questions, your assistant keeps the sale moving.
Billing communication and reminders
No more back-and-forth emails. Let AI guide customers through returns, generate labels, and initiate refunds ā fully automated in just a few clicks.
Please select the reason for your return:
1. Wrong size
2. Damaged item
3. Changed mind
Your return label is ready: Download LabelāØ Once we receive the jacket, your refund will be processed within 3ā5 business days.
AI Multi-Language Agent
Sell without borders. Support customers in 20+ languages with instant translation, ensuring smooth conversations anywhere in the world.
AI Order Tracking Agent
Never leave your customers waiting. Let AI track shipments, provide delivery updates, and reduce support tickets.
Solutions Often Used
Discover the AI features designed to boost sales and simplify support.
TGI Direct for print, academic notices, and billing cycles
TGI Fulfillment for onboarding kits and event materials
TGI Evolve for program reminders and engagement insights
The FOCUS Approach in Action
- Frame the Strategy Identify academic calendars, enrollment cycles, billing timelines, and student journey moments.
- Orchestrate the Approach Coordinate print, onboarding kits, emails, and digital notifications to match key phases.
- Create and Launch Deliver recruitment packets, orientation materials, billing notices, and alumni communication with reliable timing.
- Understand Performance Track delivery, engagement, and response patterns across channels.
- Scale and Strengthen Refine timing, adjust messaging, and enhance channel sequencing each cycle.
